Refund and Returns Policy

At GMK PURE we strive to provide our customers with the best quality beauty and personal care products. We understand that shopping online may come with concerns about the products, and we want to make sure you have all the information you need before making your purchase.

Please carefully review our Refund and Returns Policy below:

No Refunds Policy

All sales made on our website are final. We do not offer refunds for any products purchased, regardless of the reason as they come under the Beauty and Personal Care category. This includes, but is not limited to, situations where:

• The product was not as expected
• The customer changes their mind after the purchase
• The customer experiences an allergic reaction to the product

You acknowledge and agree to our No Refunds policy by making a purchase.

Exchanges

At this time, we do not offer exchanges for any products. Please ensure that you review product details, ingredients, and descriptions before placing an order to ensure you are selecting the correct items.

Damaged or Defective Products

We take great care in packaging and shipping our products to ensure they reach you in perfect condition. However, if you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving the order. We may offer a replacement for the damaged or defective product, subject to our verification process. You may be asked to provide photos of the damaged item and its packaging.

Please Note: This applies only to products that are damaged during transit or have a manufacturing defect. Personal care items that have been opened or used will not be eligible for replacement.

Order Cancellations

Once an order is placed and payment is processed, we cannot cancel the order or offer a refund. We encourage you to double-check your order before finalizing your purchase.

Sale Items

Sale items and promotional products are non-refundable and cannot be returned or exchanged under any circumstances. All sales of these items are final.

Health and Safety Considerations

Due to the nature of beauty and personal care products, we cannot accept returns on opened or used items for hygiene and safety reasons. This includes but is not limited to, cosmetics, skincare, haircare, and other personal care items.

Contact Us

If you have any questions or concerns regarding your order or our policy, please do not hesitate to contact us. We are here to assist you!

By placing an order on our website, you agree to the terms outlined in this Refund and Returns Policy. We appreciate your understanding and cooperation.